NLP Chatbots: An Overview of Natural Language Processing in Chatbot Technology They rely on predetermined rules and keywords to interpret the user’s input and provide a response. In the first,…

16 Of The Best eCommerce Chatbots For Your Business A chatbot performance page that shows user flow types, and who engaged or didn’t engage with the chatbot. Use Google Analytics,…

4 Things to Automate In 2020 for Better Customer Relationships When people think of how to automate customer service, they usually jump straight to chatbots. Chatbots are the most externally…

4 Things to Automate In 2020 for Better Customer Relationships When people think of how to automate customer service, they usually jump straight to chatbots. Chatbots are the most externally…